Cookie Policy

This English version is a courtesy translation. If the two versions differ, the Romanian version prevails.

Operator: S.C. GRAFMARK S.R.L.

Website: www.grafo.ro

Last updated: 6 April 2026

1. Introduction

This Cookie Policy explains what cookies are, how we use them on the Platform www.grafo.ro, what types of cookies we use, the information we collect through them and how you can control your cookie preferences. The policy complies with Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, as well as with the requirements of the GDPR.

By using the Platform, you agree to the use of cookies according to this policy.

2. What are cookies?

Cookies are small text files that websites store on your device (computer, tablet, phone) when you visit them. They allow the site to recognise your device on later visits, improving the browsing experience and providing information to the site owner.

Cookies can be session cookies (deleted automatically when you close the browser) or persistent cookies (they stay on the device until they expire or until you delete them).

3. Types of cookies used on the Platform

3.1. Strictly necessary cookies

These cookies are essential for the basic operation of the Platform. They allow you to browse the site, use features such as the shopping cart and complete orders. Without these cookies, certain services cannot be provided.

• Examples: session cookies, cookies that keep the products in the cart.
• Legal basis: Art. 4(6) of Law no. 506/2004 – no prior consent required.

3.2. Functional cookies

These cookies remember the choices you make on the Platform (for example language, region, display preferences) to offer you a personalised experience.

• Legal basis: consent (requested through the cookie banner).

3.3. Analytics/performance cookies

These cookies collect information about how visitors use the Platform (e.g. the most visited pages, the duration of visits, any error messages). All information is aggregated and anonymous. It helps us improve how the site works.

• Examples: Google Analytics.
• Legal basis: consent.

3.4. Marketing / advertising cookies

We use these cookies to show you relevant ads on other sites, based on your interests. They also limit how many times you see an ad and measure the effectiveness of advertising campaigns.

• Legal basis: consent.

4. Purpose of using cookies

We use cookies for the following purposes:

• Authentication and security – to keep you signed in and protect the account.
• Preferences – to remember your settings (language, region).
• Analytics and performance – to improve the functionality and content of the Platform.
• Marketing – to display personalised ads (only with your consent).

5. Managing and controlling cookies

On your first visit to the Platform, a banner will inform you about the use of cookies and will ask for your consent for the categories that are not strictly necessary. You can change your preferences at any time through the “Cookie settings” section in the site footer.

You can also control cookies through your browser settings. Most browsers allow you to:

• view which cookies are stored and delete them individually;
• block third-party cookies;
• block all cookies;
• delete all cookies when the browser is closed.

Please note that disabling cookies may affect the functionality of the Platform (for example, you may not be able to complete an order).

Useful links for managing cookies in popular browsers:

• Chrome
• Firefox
• Edge
• Safari

6. Cookies placed by third parties

On the Platform we may use services provided by third parties which, in turn, place cookies. These third parties are:

• Google Analytics – for traffic analysis.
• The payment processor – for securing transactions.
• Social networks (if share buttons are integrated) – for social features.

We do not control the settings of these third-party cookies. For more information, please consult the privacy policies of the respective third parties.

7. Cookie retention period

Session cookies are deleted automatically when the browser is closed. Persistent cookies stay on the device until they expire or until you delete them manually.

8. Changes to the Cookie Policy

GRAFMARK may update this policy to reflect legislative or technical changes. Any change will be published on the Platform, with the date of the update. Please check this page periodically.

9. Contact

For further questions about cookies, or to exercise your rights, you can contact us at: [email protected].

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